Privacy Policy

Please take the time to read through this information carefully.

Tula Massage Therapy respects and protects your privacy. This notice sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website www.tulamassagetherapy.co.uk and the website owners. Furthermore, the way personal data collected from you is stored and protected , or information that you provide, will also be detailed within this notice.

Information collected
When you book an appointment, personal details such as your name, email address and telephone numbers are collected. This information is used to identify you and contact you about the appointments and services you have booked.

Prior to your treatment information about your medical background and lifestyle choices is collected to ensure a safe and effective massage can be provided.

Whilst you use the website, information about your devices such as your IP address, operating system and browser details are collected. This information helps provide a better website experience for you.

When you buy a gift voucher, personal details such as your name, email address and the recipient’s name is collected. This information is used to identify you and provide the service you have requested.

Consent
When you provide your personal information in the course of booking an appointment, completing your massage intake form, making a payment or contacting Tula Massage Therapy about services, you are giving your consent to us collecting that information and using it for that specific reason.

Your personal information will not be used for any secondary reason, like marketing unless you have subscribed to join the mailing list.

How do I withdraw my consent?
For the purpose of legal protection, Tula Massage Therapy is required to hold the personal information you have given in the course of providing you with massage services and the notes about those treatments for a minimum of seven years.

Seven years after your last treatment your personal information will be deleted permanently.
If you withdraw your consent during the seven-year retention period, your data will be archived until the seven-year period expires.

Whilst your information is archived, it will not be accessed or processed it in any way except if needed for legal protection or if required to do so by law.

Should you wish to withdraw your consent at any time please email ritatulamassage@gmail.com with your request.

How can I access, update or amend my personal information?
You have the right to review the personal information stored about you and your massage sessions at any time. These will be sent by email, in a PDF document attachment.

You also have the right to request to update or amend your data if it is incorrect.
To action any of these rights at any time please email ritatulamassage@gmail.com with your request.
 

Disclosure
Unless required to do so by law, your data will not be shared, sold or distributed without your consent.
 

Payment
Payment can be made by cash, debit or credit card after your appointment. For gift voucher payments, payment can be made via bank transfer in advance.

Tula Massage Therapy never stores your card details; it is always processed by third parties. It is encrypted through the Payment Card Industry Security Standard (PCI-DSS).

Third-Party Services
When you click links on our website, they may direct you away from tulamassagetherapy.co.uk. Tula Massage Therapy is not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
 

Security
Tula Massage Therapy reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.